Are you going to make a <insert token name> token?
At this point the tokens are locked in for the project and we won’t be adding more. We hope to make more tokens in the future, so please let us know which ones you are hoping for.
Last updated: June 11, 2019 08:06
Can I get two premium sets with the Premium Pick Two Reward?
Yes, you can. Same for the Premium Pick Three
Last updated: June 11, 2019 08:09
Is the box big enough for holding sleeves tokens?
We tested it out and it can hold perfect fit sleeves without a problem but full sleeves are a really tight fit. It can be done, but it makes getting them out a bit of a hassle
Last updated: June 11, 2019 08:09
When will Surveys be sent out?
Backer Surveys will be sent out after all of the art is complete for the project
Last updated: June 11, 2019 14:21
When will all of the art be complete?
Terese is hard at work on finishing off the last pieces. We hope to be done with all of the art within 6-8 weeks after the project ends.
Last updated: June 11, 2019 14:21
Can I select the same reward multiple times?
No, this is not possible. Your options are to use a separate account or use Add Ons to select additional items
Last updated: June 11, 2019 14:21
Current Estimated Shipping Date: October 2019
Last Updated At: 06/13/19What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.